Privacy
Last updated: 30 December 2024
Who we are
Invest Gravesham is a website provided and managed by Gravesham Borough Council. You can find us online at https://www.investgravesham.com. Gravesham Borough Council is registered with the Information Commissioner’s Office (ICO) as a data controller (registration number: Z5253191).
What information do we collect?
We collect information that you provide to us, such as:
- Contact information: Your name, email address, and any other details you provide when you contact us with questions or feedback.
- Location information: Your postcode and address if you use services on our website that require a location.
- Email preferences: Your email address and what kind of updates you want to receive if you sign up for email alerts.
- How you use our emails: Whether you open them and which links you click on.
- Technical information: Your IP address and the type of web browser you use.
- Website usage: Information about how you use our website, collected through cookies and page tagging techniques.
Why do we collect your information?
We collect your information for several reasons:
- To improve our services: We use your feedback to make Invest Gravesham better.
- To respond to your inquiries: We need your contact information to answer your questions and provide support.
- To send you email updates: If you subscribe to our alerts, we’ll send you news and information.
- To understand how you use our website: This helps us improve the website’s design and performance.
- To keep our website secure: We monitor activity to identify and prevent security threats.
How do we use cookies?
With your consent, we use Fathom Analytics and Civic Cookies to collect information about how you use our website. This helps us understand which pages are popular, how people find our website, and how we can improve your experience. We take steps to protect your privacy by anonymizing your IP address and removing any personal data from the information we collect.
What is our legal basis for processing your data?
We process your data for different reasons, including:
- With your consent: When you provide information through forms or contact us directly.
- To fulfil a contract: If you engage in a contract with us, we may need to process your data to fulfil our obligations.
- For legitimate interests: We may process your data to improve our services, protect our website, or pursue other legitimate business interests, as long as this doesn’t override your fundamental rights.
- To comply with legal obligations: We may process your data to comply with laws and regulations.
How do we share your information?
We may share your information with:
- Third-party service providers: Companies that help us deliver our services (e.g., website hosting, email marketing). We have agreements with these providers to ensure they protect your data.
- Government agencies: When required by law or to fulfil our public tasks.
- Law enforcement: To prevent or detect crime.
How can you control your information?
You have the right to:
- Access your information: You can ask to see what information we hold about you.
- Correct your information: If you find any inaccuracies, you can ask us to correct them.
- Delete your information: You can ask us to delete your information, although we may need to keep some data for legal reasons.
- Object to processing: You can object to us processing your data in certain circumstances.
- Complain to the ICO: If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office.
How to contact us
If you have any questions about this privacy notice or how we handle your data, please contact our Data Protection Officer:
Data Protection Officer Information Governance Team Legal Services Gravesham Borough Council Civic Centre Windmill Street Gravesend Kent DA12 1AU